Support contractor customers with electrical products and orders as a Customer Service Associate at Dixon Electric, using accurate communication every day.Dixon Electric's Customer Service Associate handles requests across the counter, phone, and email. This position combines customer support with order picking, entry, pricing, and maintenance. You will support sales colleagues, manage product-related issues, and keep counter-area inventory levels maintained.
Electrical industry experience or equivalent knowledge is required.Key Responsibilities:Respond to contractor product and material needs through multiple channelsProcess customer service requests from entry through order maintenanceProvide sales team support for customer orders and requestsManage defective product and return concernsKeep counter stock and product levels currentRequirements:Two to four years electrical industry experience or equivalent knowledgeAt least one year of warehouse experienceAccurate work habits with solid attention to detailExcellent verbal, written, and telephone communication skillsAbility to lift 50 pounds and become forklift trainedUse electrical distribution knowledge, order accuracy, and customer service expertise to support Dixon Electric's contractor clientele.
📌 Electrical Distribution Customer Service Associate (Black River-Matheson)
🏢 Timmins
📍 Black River-Matheson
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