Support patient navigation through referrals, follow-up activities, and responsive reception service across both practice sites. Use SystmOne to maintain accurate information.As a Care Coordinator/Receptionist, you will help patients access appropriate health and care services. You will coordinate appointments, referrals, recalls, and follow-up arrangements. The position also involves liaising with carers, clinicians, care homes, and external healthcare providers when appropriate.Key Responsibilities:Help patients access appropriate health and care servicesLiaise with carers, clinicians, care homes, and providersMonitor outstanding tasks and follow up appropriatelyMaintain accurate records of actions and arrangementsIdentify delays and escalate issues requiring attentionRequirements:Ability to support patients requiring additional assistanceCollaborative approach with multidisciplinary team membersAccurate data entry and record updatesUnderstanding of relevant practice processesAbility to recognise role limits and seek guidanceApply patient coordination, referral management, and careful recordkeeping to help deliver timely, effective healthcare services.

📌 Patient Navigation Reception Coordinator (Madawaska Valley)
🏢 NHS Jobs
📍 Madawaska Valley