Deliver accurate refunds and skilled customer service as a Walmart Customer Service Desk Associate in Fort Saskatchewan. Support shoppers at the front end.
This Customer Service Desk Associate position supports Walmart Canada store operations and customer experiences. You will assist with refunds, exchanges, questions, and directions while following company policies. The work also includes records, claims handling, scanning, and returned merchandise accuracy.
Key Responsibilities:
- Process refunds and returns using Company procedures
- Help customers with exchanges, questions, and directions
- Maintain accurate sales tax-exempt records
- Send damaged merchandise to Claims for processing
- Check and scan returned items before resale
Requirements:
- Be at least 16 years old
- Provide friendly and professional customer service
- Follow company policies, procedures, and guidelines
- Work evenings, weekends, and holidays as needed
- Lift up to 20 pounds, occasionally 50 pounds
Use customer service, refund processing, and scanning accuracy to support Walmart shoppers in Fort Saskatchewan.