Client relationships and complaint resolution are central to this Sunrise Farms Customer Service Representative role, with weekday hours from 7:30am to 4:00pm.You will serve as the frontline contact for customers across retail, food service, and industrial sectors. The work includes gathering information, addressing service concerns, managing claims and credits, and maintaining customer contracts. Success requires transparent communication, careful documentation, strong problem-solving,



and collaboration with internal departments to protect service quality.Key Responsibilities:Gather information for product and service inquiriesResolve complaints while mitigating service quality issuesManage customer claims and credits under organizational policiesOversee customer contracts and support client relationshipsProvide vacation coverage for uninterrupted service deliveryRequirements:Ability to build rapport and positive customer relationshipsEffective verbal and written communication skillsAccuracy and attention to detail in client workAdaptability and initiative in evolving work environmentsResilience and stress tolerance during demanding situationsUse communication, problem-solving, and relationship-building skills to support Sunrise Farms customers and maintain consistent service standards.

📌 Client Relations And Claims Representative (Surrey)
🏢 Sunrise Farms
📍 Surrey