Client Scheduling Coordinator On Call (Alton)

Client Scheduling Coordinator On Call (Alton)

11 Nov
|
Bayshore HealthCare
|
Alton

11 Nov

Bayshore HealthCare

Alton

Coordinate patient schedules for Bayshore HealthCare in Chatham-Kent, using Procura, customer service, and transparent communication with care teams.This casual Client Scheduling Coordinator role connects patients, families, staff, and funder organizations. You will process referrals, assess service needs, and assign care providers according to client needs, geography, skills, and availability. Accurate documentation and prompt issue resolution support ongoing service delivery.Key Responsibilities:Communicate professionally with patients, families, staff, and fundersProcess referrals and updates in ProcuraAssess service needs with supervisors and field employeesAssign providers and coordinate consistent caregiver schedulesDocument records and resolve concerns through escalation pathwaysRequirements:Secondary school diplomaTwo years of related customer service experienceHealthcare customer service experience preferredExcellent computer, Microsoft Office, internet, and EMR skillsStrong English communication, organization, and problem-solving abilitiesBring scheduling expertise, accurate documentation, and thoughtful client communication to Bayshore HealthCare's patient care coordination team.

📌 Client Scheduling Coordinator On Call (Alton)
🏢 Bayshore HealthCare
📍 Alton

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