Hotel Client Customer Care Representative (Burlington)

Hotel Client Customer Care Representative (Burlington)

11 Nov
|
Hunter Amenities International
|
Burlington

11 Nov

Hunter Amenities International

Burlington

Support major hotel chains with skilled customer care at Hunter Amenities, handling shipment tracing, concerns, and special requests.This Customer Service Representative supports customers in Hunter Amenities' global personal care amenities business. Reporting to the North American Sales Manager, you will communicate across channels and answer product questions. Your work helps address complaints and maintain customer satisfaction.Key Responsibilities:Provide quality support for major hotel chains and other customersCommunicate with customers through various channelsAnswer product questions using detailed product knowledgeCirculate complaints internally across involved departmentsProvide feedback on customer service process efficiencyRequirements:High School educationOne to three years of customer service experienceAbility to remain calm during escalated customer issuesStrong interpersonal and communication abilitiesComfort using computers and Microsoft Office programsUse calm communication, product knowledge, and customer care skills supporting Hunter Amenities' hotel and business customers.

📌 Hotel Client Customer Care Representative (Burlington)
🏢 Hunter Amenities International
📍 Burlington

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