Support patients and pharmacy operations at Hims & Hers through accurate service, insurance administration, order investigations, and delivery resolution.As a Pharmacy Support and Operations Associate, you will report to the Pharmacy Manager and support patients and partner organizations. You will recognize and escalate clinical queries, apply conversation attributes, and help maintain safe, productive pharmacy service. The schedule is Monday through Friday, 9AM to 6PM.Key Responsibilities:Answer pharmacy support inquiries with timely, accurate, compassionate serviceRecognize clinical queries and escalate them appropriatelyGather order information for pharmacy investigationsSupport insurance processing and billing administrationPack orders and organize warehouse areasRequirements:High school diploma or equivalent and age 18 or olderAt least one year of customer-facing experienceEnglish and French proficiency, verbal and writtenStrong accuracy, documentation, and time management skillsPharmacy or healthcare experience is an assetBring patient service, pharmacy administration, and operational accuracy to Hims & Hers while supporting safe care delivery.

📌 Pharmacy Support Operations Associate (Toronto)
🏢 hims & hers
📍 Toronto