Customer Service Representative -Export Ocean Cargo (Vancouver)

Customer Service Representative -Export Ocean Cargo (Vancouver)

11 Nov
|
OOCL
|
Vancouver

11 Nov

OOCL

Vancouver

Customer Service Representative -Export Ocean CargoCustomer Service Regular Full Time Outbound-Export Vancouver, Vancouver, BC, CASalary Range: $45,000.00 To $55,000.00 AnnuallyCustomer Service Representative – Export Ocean CargoWhat is OOCL?OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. With our core values – People People People, Community Responsibility, Customer Focus, Excellence through Quality – we hope to empower our employees to achieve the mission of OOCL.Benefits for Customer Service Representative – Export Ocean Cargo Position:Paid VacationPaid Sick timeMedical, Dental, and VisionLong-term DisabilityVoluntary Supplemental LifeEducation Assistance ProgramFloating Holiday Pay, in addition to Federal HolidaysJob Responsibilities for Customer Service Representative – Export Ocean Cargo:Respond to customer inquiries for export cargo both via email and telephoneCreate, amend or transfer export bookings utilizing appropriate Systems and GuidelinesCommunicate cross functionally to manage customer expectation,



equipment and space availability and escape to direct management as requiredPromote utilization of OOCL online toolsPreferred Skills:Knowledge of International Cargo Container MovementCritical Thinking and Problem Solving SkillsWorks well in a team environmentCapable of managing multiple tasks simultaneouslyQualifications:Customer Service ExperienceAttention to detail, excellent verbal and written communication skillsKnowledge of Microsoft Office SuiteThe annualized base salary for this position ranges from $45,000.00 to $55,000.00 excluding fringe benefits. If hired at OOCL, the final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we also consider internal equity as part of any final offer. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment.All employment is contingent upon the successful completion of a background checkOOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work setting. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.Oocl.Com .

📌 Customer Service Representative -Export Ocean Cargo (Vancouver)
🏢 OOCL
📍 Vancouver

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