Build customer relationships and process transactions as a Scotiabank Customer Experience Associate serving the Brooks Branch. The schedule is 26.25 hours weekly.

Working within the Canadian Banking Branch network, you will provide service throughout each customer’s journey. The role centers on listening to understand requests, uncovering needs, processing transactions, and explaining complicated concepts simply. You will support targets by fulfilling straightforward sales opportunities.

Key Responsibilities:

- Deliver excellent service throughout customer journeys
- Listen proactively to understand customer requests
- Uncover and solve customers’ needs
- Process daily banking transactions
- Contribute to branch targets through simple sales

Requirements:

- Solid relationship-building and customer service abilities
- Proven service skills through work or community involvement
- Determination to succeed and eagerness to learn
- Positive contribution to a team-oriented environment
- Ability to assist professionally, efficiently, and friendly

Support Scotiabank customers with relationship building, transaction processing, and needs-based service at the Brooks Branch.

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📌 Banking Customer Service Associate (Brooks)
🏢 Scotiabank
📍 Brooks