Lead residential program operations in Penticton with expertise in service delivery and employee relations. This permanent full time position includes on-call responsibilities. Taproot Community Support Services seeks a Program Manager for Okanagan Community Living Residential Service. You will direct administration, finances, employees, and person-served care outcomes within a CARF-accredited agency. The work supports people with developmental disabilities and diverse abilities. Key Responsibilities:

Direct daily residential program operations and administrative activities Develop budgets and analyze costs, productivity, and program effectiveness Recruit, coach, supervise, and evaluate staff performance Design and evaluate developmental, family-involved,



trauma-informed programs Represent programs with families, funders, agencies, and communities Requirements:

Relevant humanities, social sciences, or related degree Three years’ similar program experience, including one supervisory year Financial and human resource management experience Current WCB Occupational First Aid Level 1 and CPR certificates Valid Class 5 licence, clean abstract, and insured reliable vehicle Apply program leadership, trauma-informed practices, and employee relations expertise supporting residential services in Penticton and surrounding communities.

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📌 Residential Program Manager Penticton
🏢 Taproot Community Support Services
📍 Penticton