French Technical Support Agents troubleshoot security technology in person at GardaWorld's Edmonton location. Apply customer service and analytical problem-solving skills.This full time Technical Support Agent role provides expert assistance to customers and team members through various platforms. You will support security alarm systems, cameras, smart home devices, environmental sensors, communication modules, and mobile applications. The position emphasizes prompt resolution and clear technical explanations.Key Responsibilities:Handle incoming technical support calls professionallyTroubleshoot security systems and connected devicesResolve issues remotely whenever possibleSchedule service appointments requiring on-site interventionDocument interactions, troubleshooting steps, and solutionsRequirements:High school diploma or equivalentAt least one year of customer service or technical support experienceStrong troubleshooting and analytical problem-solving skillsExcellent verbal and written communication skillsAbility to work on-site in EdmontonUse French technical support, troubleshooting, and communication skills to help GardaWorld customers resolve security technology issues efficiently.

📌 French Technical Support Agent (Edmonton)
🏢 GardaWorld
📍 Edmonton