Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)Work Area (FBA Only)Multi-SiteNoTravel RequirementShift Start Time/End Time0600-1400, 0700-1500,Days OffVacancy TypeTemp FTSalary Range (Hourly Rate)$30.00 - $39.37Paid FTE1.0Worked BI-WEEKLY HOURS75.0Planned Start DateApproximate End Date (For Temporary Assignments ONLY)Jan. 29 2027Pending Return of IncumbentYesCRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)NoJob DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting to the Manager, Ability Management, the Claims and Intake Associate ensures effective and effective Worksafe, Long Term Disability (LTD) and Short Term Injury and Illness Plan (STIIP) claims management and service delivery. Works in close association with insurance carriers, managers, employees, and third-party service providers for short or long term compensation for work-related and non-work-related injuries. Makes appropriate contacts and utilizes available resources such as computer software and forms to prepare, submit and monitor claims. The Claim and Intake Associate also provides related statistical requests and creates reports,



noting absence issues to appropriate parties.QUALIFICATIONS:Education, Training And ExperienceA level of education, training and experience equivalent to a diploma in business administration, human resource management or related field and three (3) years work experience preferably within a human resource environment.Skills And AbilitiesKnowledge of STIIP and LTD plans.Knowledge of applicable policy, procedures and legislation.Ability to communicate effectively verbally and in written form; ability to clearly, concisely and accurately explain complex information to a variety of stakeholdersAbility to maintain confidential personnel and health/safety informationAbility to utilize technical and analytical skills to effect creative solutions to claims management problemsAbility to operate computer equipment and software such as MS Office to produce various documents such as complex tables and spreadsheets.Demonstrated ability to operate an HRISAbility to work independently, using initiative and make decisions within established guidelinesAbility to work under time constraints, with multiple priorities and high volumeAbility to interact with others effectively, often in highly charged emotional statesTroubleshooting and problem-solving skillsPhysical ability to carry out the duties of the position"The salary range for this position is $58,494 (min) to $73,117 (midpoint) to $76,773 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity."

📌 Claim And Intake Associate (Victoria)
🏢 Vancouver Island Health Authority
📍 Victoria