Support Medcan's Optometry Service through Salesforce scheduling, client consultations, preliminary testing, and treatment coordination in a highly client-facing position. Daily interactions span administrative, testing, consultation, and treatment services.The Product Coordinator provides operational and client-facing support for Medcan's Optometry Service. You will manage appointments, maintain records, conduct screening, and perform approved treatments under optometrist supervision. The position also includes MacuMira consultations, client education, insurance support, vendor coordination, inventory control, and payment inquiries.Key Responsibilities:Manage optometrist schedules, bookings, cancellations,



and rescheduling requestsMaintain client information using Accuro and SalesforceConduct preliminary screening and diagnostic testing with approved equipmentPerform ZEST and MacuMira treatments under established protocolsRespond to client inquiries across phone, email, and in-person channelsRequirements:University degree or college diploma preferredOne to two years of customer service experienceHealthcare or optometry experience considered an assetAbility to follow clinical guidelines, protocols, and eligibility criteriaProficiency in Microsoft Office, Outlook, and Salesforce considered an assetBring organized client care, clinical testing, Salesforce coordination, and skilled communication to Medcan's Optometry Service.

📌 Optometry Service Coordinator (Toronto)
🏢 Medcan Health Management
📍 Toronto