Help London West residents navigate federal programs as a Client Service Assistant supporting immigration, Canada Revenue Agency, and Old Age Security inquiries.Working in the Honourable Arielle Kayabaga's constituency office, this position provides information, advice, and support to members of the public. Responsibilities include constituent casework, correspondence, records, scheduling, and office administration. You will also support outreach, stakeholder engagement, and constituency events.Key Responsibilities:Provide information and advice in person, by telephone, and writingSupport inquiries involving immigration and Canada Revenue Agency mattersManage, follow up,



and document constituent casesPrioritize the Member's emails and other communicationsSupport community outreach and stakeholder engagement activitiesRequirements:Recognized post-secondary education or relevant equivalent preparationAdministrative or reception experience in an office environmentPublic-facing client service experienceCorrespondence drafting and professional record-keeping experienceStrong computer skills, including Microsoft Office proficiencyUse explicit communication, organization, and client service abilities to support federal-program inquiries for London West constituents.

📌 Federal Programs Client Service Assistant (London)
🏢 Members of Parliament Offices / Bureaux de député(e)s
📍 London