Support GardaWorld customers through confident telephone service, accurate data entry, and explicit communication in an office-based customer service position.As a Customer Service Representative, you represent GardaWorld to internal and external customers. You will maintain professional interactions, resolve concerns, and support customer satisfaction. The position requires organization, judgment, customer development experience, and collaboration with colleagues.Key Responsibilities:Respond professionally to customer telephone inquiries using available resourcesMaintain positive, empathetic, and professional customer interactionsResolve concerns by clarifying causes and explaining solutionsEnter customer information accurately and follow up on resolutionsCoordinate with colleagues and recommend efficiency improvementsRequirements:High school diplomaAt least one year of customer service experienceComputer literacy and excellent communication skillsExperience handling customer escalationsAvailability for on-call, weekend, evening, or holiday workBring organized customer support, problem-solving, and communication skills to GardaWorld's Customer Experience team serving alarm services.

📌 Customer Service Representative Gardaworld (Edmonton)
🏢 GardaWorld
📍 Edmonton