Front Store Customer Service Supervisor (Strathcona County)

Front Store Customer Service Supervisor (Strathcona County)

11 Nov
|
Shoppers Drug Mart
|
Strathcona County

11 Nov

Shoppers Drug Mart

Strathcona County

Lead front store customer service, cash operations, and merchandising while keeping Shoppers Drug Mart customers at the centre. Support a locally owned store in its community.As a Front Store Supervisor, you manage customer service functions involving cash, cashiers, and merchandising. You train and guide staff, support loss prevention, and resolve customer issues. The position also maintains store presentation, product displays, and operating standards.Key Responsibilities:Manage cash, cashier, and merchandising customer service functionsTrain cashiers and merchandisers in their job functionsTrack cash office inventory and cashier proceduresResolve refunds, exchanges, and other customer issuesMaintain organized shelves, displays, housekeeping, and store imageRequirements:Planning, judgment, and decision-making abilitiesIndependent thinking when organizing the storeProblem-solving skills supporting customer satisfactionComputer literacy and organized work habitsEfficient time management and product knowledgeApply customer service leadership, cash management, merchandising, and problem-solving skills as a Shoppers Drug Mart Front Store Supervisor.

📌 Front Store Customer Service Supervisor (Strathcona County)
🏢 Shoppers Drug Mart
📍 Strathcona County

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