Support specialty pharmacy patients in Mississauga using Kroll and strong communication skills. This full time position is performed on-site at Argentia.Express Scripts Canada seeks a Pharmacy Assistant, Specialty for its Mississauga Pharmacy Operations team. You will manage inbound communications, support medication-related needs, and provide first-point contact for patients and healthcare professionals. The work requires organization, customer service, and careful follow-up.Key Responsibilities:Investigate and respond to inbound pharmacy communicationsHandle prescription transfers, refills, payments, and shipment trackingFollow up with pharmacy providers and prescribersCreate and maintain patient medication profilesEscalate complex situations when necessaryRequirements:Two years of relatable experience, preferably in pharmacyProficiency with Kroll softwareIntermediate Microsoft Word, Excel, and Outlook skillsStrong written, verbal, and oral communication skillsStrong customer service, organizational, and interpersonal skillsBring pharmacy experience, Kroll proficiency, and patient-focused communication to Express Scripts Canada's specialty pharmacy team.