Use French and English daily as a Bilingual Debt Collections Representative in Barrie's in-office, high-volume call centre. Negotiate repayment solutions with customers.This full time position requires previous debt collections or related account recovery experience. You will manage overdue accounts, explain payment options, document interactions, and pursue recovery targets. Success depends on negotiation, resilience, organization, and professional customer service. The schedule includes rotating shifts between 8:00 a.M. and 8:00 p.M.,
Monday to Saturday.Key Responsibilities:Contact French-speaking and English-speaking customers about overdue accountsNegotiate repayment arrangements within approved guidelinesDevelop realistic plans based on customer circumstancesExplain balances, payment options, and next stepsMaintain accurate records of customer interactions and commitmentsRequirements:At least one year of debt collections experienceStrong spoken and written French and EnglishConfidence handling difficult financial conversations professionallyStrong negotiation, problem-solving, and customer service skillsLegal entitlement to work in CanadaApply your bilingual communication, negotiation, and collections expertise while managing customer accounts and measurable recovery goals.