Serve bilingual claimants remotely across Canada using English and French communication skills. Explain class action settlements while guiding callers through claims processes.This temporary Customer Service Representative position supports class action settlements through phone, email, and chat. The role requires robust organization, multitasking, and priority management. You will clarify eligibility, procedures, deadlines, payment timelines, and settlement details for claimants.Key Responsibilities:Answer inquiries about class action lawsuits and settlement detailsExplain eligibility requirements, procedures, deadlines, and payment timelinesGuide callers through claims forms and settlement websitesDocument interactions and maintain accurate customer recordsFollow class action scripts and compliance guidelinesRequirements:Fluency in French and EnglishHigh school diploma or equivalentExcellent verbal and written communication skillsAbility to explain legal information clearlyMicrosoft Office and customer service software proficiencyUse bilingual communication, empathy, and careful documentation to help Canadian claimants understand settlements and complete their claims accurately.

📌 Bilingual Class Action Support Representative (Moncton)
🏢 ManpowerGroup
📍 Moncton