Support homeless adults at Gateway Shelter in Surrey as a casual Shelter Resource Worker with robust communication and crisis-support skills.Reporting to the Site Manager, this direct-service role supports a 24-hour emergency shelter for adults facing homelessness, addictions, and mental health challenges. You will provide intakes, orientations, referrals, documentation, and basic necessities while following Lookout's mission, Code of Ethics, and safety requirements.Key Responsibilities:Provide supervision, support, and assistance to homeless adultsConduct guest interviews and provide basic necessitiesAccept referrals and share relevant external resourcesRefer guests to community servicesComplete records and maintain statistical dataRequirements:Related certificate or Grade 12 with two years' experienceCurrent Occupational First Aid Level 1 CertificateFamiliarity with addiction, mental health, income assistance, and harm reduction resourcesExcellent communication, documentation, writing, and organizational skillsVulnerable Sector Criminal Record Clearance requiredBring shelter support, community referrals, documentation, and attentive service to adults at Lookout's Gateway Shelter.

📌 Shelter Support Worker Surrey
🏢 Lookout Housing + Health Society
📍 Surrey