Hamilton, ON, CAJOB POSTINGViolence Against Women's ServicesResidential Client AdvocatePart-Time, Contract - Ends August 24, 2027Must Have Flexible Availability1 Position(Bargaining Unit Position as per Collective Agreement)Wage: $23.42 Per HourPOSITION SUMMARY:The Residential Client Advocate will use a client-centered approach to support women-identified individuals and their dependents who are experiencing abuse and/or homelessness while offering a safe space for individuals residing in the Women's Shelter during this process. The Residential Client Advocate will provide service from a trauma-informed, anti racism anti oppression lens, while respecting each woman's self-determination and personal decision making.KEY RESPONSIBILITIES:Provide direct service to women and their dependents, including but not limited to, conducting safety planning and risk management, completing assessments and admits, offering housing information and completing housing applications, offering referrals, participating in conflict resolution and offering crisis intervention by phone and through web and text-based serviceEngage with service users in all areas of the women's shelterParticipate in developing and delivering on site groups and activities for womenEnsure the overall management, safety and security of the women's shelter is maintainedKeep systematic records using automated case management software and in-house tools such as log books and report templatesAssist in the training and supervision of students and volunteers within the Violence Against Women's Services DepartmentUnderstand and follow protocols with community partners such as Hamilton Police Services,



Children's Aid Society and School boardParticipate in regularly scheduled staff meetings and trainingWork safely, identify any health and safety concerns and report to management, and follow Mission Services workplace health and safety policies and procedures at all timesEnsure that service users have access to participate in barrier-free services, assist and empower each service user to become more independentAdhere to a strict confidentiality policyOther duties as required to ensure the continuation of service to residentsQUALIFICATIONS:Successful candidates will hold at minimum a diploma in Social Service Work,Degree in Social Work, is preferredMinimum two (2) years of work experience in fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women; two- four (2-4) years of experience is preferredDemonstrated understanding of gender-based violence, child abuse, mental health disorders, addiction, poverty and homelessnessDemonstrated understanding of working from an intersectional feminist lensDemonstrated ability to provide person-centered, trauma-informed and anti racism anti oppression services and supports to women and children with diverse experiences and identitiesExcellent counselling, crisis intervention,



organizational and interpersonal skillsAbility to work under pressure and in crisis situationsConfident decision maker and enthusiastic team playerCommitted to upholding the organization's mission, values and standardsFluency in French is an assetHOURS OF WORK:Varies with shift availabilityMust be available to work day, afternoon, night and weekend shiftsMust have versatile availabilityREQUIREMENTS:Two-Step Tuberculosis Skin TestAt Mission Services of Hamilton, we value diversity in our employees, and we work from an anti-racism/anti-oppression framework and strive for equity and inclusion.We strive to foster an organization that reflects the diversity of the community we serve and welcome applicationsfrom all qualified candidates. We encourage applications from individuals from underserved and underrepresentedcultural and racial communities, from First Nations Inuit and Metis communities, Two-Spirit, LGBTQIA+communities, people living with disabilities, and those with lived experience of abuse, food insecurity, homelessness,mental health difficulties and addictions.Mission Services is also committed to developing an inclusive, barrier-free selection process and work environment.We thank all applicants, however, only those candidates selected for an interview will be contacted. If contacted,please advise us if you require any accommodation measures to ensure you will be interviewed in a fair andequitable manner. Information received relating to accommodation requests will be treated with confidentiality.We are committed to a fair and transparent hiring process.While our recruitment system may use AI-assisted tools to help screen applications, final decisions are made by our recruitment team, and all applications receive human review.

📌 Part-Time Residential Client Advocate (Hamilton)
🏢 Mission Services of Hamilton
📍 Hamilton