Lead sales and advice capability development at CIBC, combining people leadership with practical learning design in a hybrid Toronto arrangement.
As Chapter Lead, you will shape capability strategies across Banking Centre roles and leaders. You will guide specialists developing learning journeys, coaching practices, and performance solutions. Your work will connect business priorities with advice-based sales, client interactions, and frontline execution.
Key Responsibilities: Set frameworks for sales and advice capability development
Design practical, scalable learning and performance solutions
Integrate practice, reinforcement, role play, and simulation
Enable leaders to coach sales and advice behaviors
Lead and develop a specialist capability Chapter
Requirements: Five to seven years of relevant experience
At least three years of people leadership experience
Experience in sales training and capability development
Solid stakeholder management, communication, and facilitation skills
Experience working across complex, matrixed environments
Apply sales training, capability strategy, coaching, and people leadership to strengthen CIBC Banking Centre performance in Toronto.

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📌 Director Sales Advice Capability Development (Ontario)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Ontario