Brex’s intelligent finance platform needs a fintech operations builder skilled in governance, reporting, and partner performance. This hybrid role is based in Vancouver.
You will manage the operational foundation supporting Brex’s external partner ecosystem. The position focuses on designing scalable programs rather than maintaining established workflows. You will translate partner needs into solutions while coordinating with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners.
Key Responsibilities: Design operating models, decision rights, governance, and documentation
Set partner SLAs, KPIs, reporting rhythms, and reviews
Coordinate incidents, root-cause analysis, and corrective actions
Identify process gaps and automation opportunities




Create executive updates covering performance, risks, and financial impacts
Requirements: Three-plus years in fintech, banking, regulated, or related operations
Demonstrated experience creating operating programs
Robust SLA, KPI, governance, and partner-performance experience
Excellent communication and influence with senior stakeholders
Judgment, attention to detail, and comfort with ambiguity
Shape Brex partner programs with analytical reporting, decisive governance, and automation-minded operational design across regulated financial services.

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📌 Fintech Partner Programs Manager (British Columbia)
🏢 Brex
📍 British Columbia