Deliver welcoming client service at WoodGreen's Toronto location while managing records, inquiries, and appointments. This position is exclusively onsite.As Program Assistant, you will serve as a first point of contact for clients, employers, guests, and visitors. The role combines registration, referrals, correspondence, and record maintenance with administrative support. Your work contributes to Workforce Development programs serving community members seeking employment-related services.Key Responsibilities:Respond to telephone, email, in-person, and mail inquiriesGreet adults, newcomers, students, youth, employers, and guestsRegister and refer clients for suitable servicesContact participants about workshops, surveys, and updated informationMaintain accurate records while following privacy requirementsRequirements:Robust verbal and written communication abilitiesPatience, compassion, and cultural sensitivityExcellent listening, judgment, and decision-making skillsAbility to prioritize, multitask, and meet deadlinesAbility to work with limited supervisionUse thoughtful communication, sound judgment, and organized recordkeeping to support WoodGreen clients and Workforce Development services.

📌 Client Services Program Assistant (Toronto)
🏢 WoodGreen Community Services
📍 Toronto