Support claims customers by phone at Northbridge Financial, using technical troubleshooting and careful attention to detail in a hybrid mode. Set up new claims while keeping service quality high.As a Claims Service Representative, you will handle incoming inquiries and provide prompt technical support to Claims Adjusters. You will maintain data quality and departmental service levels while delivering excellent customer experiences. This front-line position suits candidates with customer service or call center experience and strong MS Office skills.Key Responsibilities:Receive incoming inquiry calls from customersSet up new claims accuratelyProvide telephone claims support to Claims AdjustersMaintain data quality and department service levelsDeliver excellent service while managing the phone queueRequirements:Two years of front-line customer service or call center experiencePost-secondary education in insurance or a related programStrong technical skills with Microsoft Office SuiteExperience working with multiple systems simultaneouslyWorking toward the CIP designation is an assetBring customer service, troubleshooting, and claims support skills to Northbridge Financial's front-line team serving Canadian insurance customers.

📌 Claims Service Representative Call Center (Ottawa)
🏢 Northbridge Financial Corporation (NBFC)
📍 Ottawa