User support technician (Edmonton)

User support technician (Edmonton)

11 Nov
|
JCP INFOTECH
|
Edmonton

11 Nov

JCP INFOTECH

Edmonton

LANGUAGES

English

EDUCATION

- College, CEGEP or other non-university certificate or diploma from a programof 1 year to 2 years
- or equivalent experience

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

- Willing to relocate
- Consulting firm

RESPONSIBILITIES

TASKS

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research andimplement solutions
- Collect, organize and maintain a problems and solutions log for use by othertechnical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations

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📌 User support technician (Edmonton)
🏢 JCP INFOTECH
📍 Edmonton

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