Our client, a dynamic organization in the customer service and support industry, is seeking a dedicated Call Center Agent to join their team.

Job Title: Call Center Agent
Location: Winnipeg, MB
Pay Range: : $17.50 – $20/hr
Shift: Must be available all 7 days of the week (Sun - Sat).
Shifts vary by client and can range from daytime (8:00 AM – 8:00 PM) to overnight (11:00 PM – 7:30 AM).

What's the Job?

- Handle inbound customer calls with professionalism and courtesy
- Assist customers with inquiries, complaints, and support issues
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to improve service quality
- Adapt to various client needs and shift schedules, including daytime and overnight shifts

What's Needed?

- Minimum 6+ months of call center or customer service experience (1 year preferred)




- Typing skills of 25+ WPM required (30+ WPM preferred)
- Background in hospitality, financial, or call center environments is highly preferred
- Ability to work all 7 days of the week, with flexible scheduling
- Solid soft skills including empathy, coachability, and adaptability

What's in it for me?

- Competitive hourly wages ranging from $17.50 to $20.00 for English roles and $21 to $25.50 for French roles
- Opportunities to work in a supportive and inclusive environment
- Potential for future work from home positions
- Engage in meaningful work supporting diverse clients and industries
- Gain valuable experience in a fast-paced customer service setting

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📌 Call Center Agent (Winnipeg)
🏢 Manpower
📍 Winnipeg