Coordinate licensing exam support for Fitch Learning in Toronto, using solid administration, vendor coordination, and bilingual communication skills.

This Operations Coordinator supports exam operations, client service administration, and designation activity. You will manage candidate cases, coordinate delivery with exam vendors, and maintain recurring process documentation. The hybrid schedule includes three office days and two remote days weekly.

Key Responsibilities:

- Respond to course and licensing exam support requests
- Coordinate exam delivery and vendor-related support
- Process refunds, forms, renewals, and reinstatements
- Follow up on invoices and recurring processes
- Support digitization, self-service, and process improvement

Requirements:

- Experience in exam, education, or regulatory administration
- Experience handling high-volume administrative environments
- Ability to make decisions under complex rules
- French and English bilingual communication skills
- Licensure exam delivery or AI tools experience is an asset

Use exam administration, vendor coordination, and bilingual client support skills to advance Fitch Learning’s Toronto operations.

📌 Exam Administration Operations Coordinator (Canada)
🏢 Skillhub Solutions
📍 Canada