Senior Customer Program Delivery Manager (Quebec City)

Senior Customer Program Delivery Manager (Quebec City)

11 Nov
|
Coherent
|
Quebec City

11 Nov

Coherent

Quebec City

Drive strategic customer commitments, delivery performance, and executive decisions as a Senior Customer Program Delivery Manager with Coherent Corp. This is a hybrid role.
You will establish operating cadences for strategic customers and provide fact-based visibility into program health. The position coordinates accountable owners, acceptance criteria, risks, recovery plans, and decisions across global cross-functional teams. Coaching and mentoring strengthen planning, escalation, and risk management discipline.
Key Responsibilities: Run weekly customer reviews covering commitments and risks
Maintain consolidated program health and risk registers
Communicate status and risks to leadership teams




Present customer impact and decisions during executive reviews
Coach cross-functional members in planning and escalation
Requirements: Five to ten years of program management experience
Proven on-time delivery across complex programs
Ability to influence without direct authority
Experience leading diverse teams across regions
Executive presence and sound judgment under pressure
Use customer leadership, executive communication, and cross-functional delivery expertise to strengthen strategic programs at Coherent Corp.

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📌 Senior Customer Program Delivery Manager (Quebec City)
🏢 Coherent
📍 Quebec City

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