TD Banking Customer Experience Associate (Quebec City)

TD Banking Customer Experience Associate (Quebec City)

11 Nov
|
TD Bank Group
|
Quebec City

11 Nov

TD Bank Group

Quebec City

Serve TD customers in Saint-Léonard through accurate financial transactions and thoughtful banking advice. This 18.75-hour role supports Personal and Commercial Banking.
As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct. You will also resolve concerns and support a positive branch experience.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes




Connect clearly with customers about banking processes
Requirements: High School diploma or one-plus years’ relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and effective communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD’s Personal and Commercial Banking team.

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📌 TD Banking Customer Experience Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City

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