Support newcomers in Nanaimo as a Settlement Case Manager using trauma-informed care and client-centered service coordination. This casual, on-call position has variable hours.CVIMS seeks a Case Manager for its Settlement & Case Management program. You will support immigrants, refugees, and other newcomers through personalized case management. The work includes intake, settlement planning, advocacy, referrals, and coaching. You will coordinate services that address housing, health, legal, employment, education,



and language needs.Key Responsibilities:Conduct trauma-informed intake interviews and assess client needsDevelop settlement plans and prioritize urgent supportsCoordinate referrals with internal and external service partnersAdvocate for clients facing systemic barriers and conflictsMaintain records, referrals, outcomes, and reporting dataRequirements:Minimum one year in social work or related fieldExcellent spoken and written English communication skillsTraining or experience supporting vulnerable populationsClient database and Microsoft Office 365 proficiencyVulnerable sector criminal record check requiredBring empathy, advocacy, and coordinated case management to help newcomers build independence through CVIMS services in Nanaimo.

📌 Settlement Case Manager Nanaimo
🏢 Central Vancouver Island Multicultural Society
📍 Nanaimo