Elevate your career as a Remote Customer Care Representative with Dynacare. Provide essential support for customers via phone and email, ensuring timely and qualified interactions.As part of Dynacare's dedicated team, you'll be responsible for managing customer inquiries regarding our services and the order management system. This permanent role requires you to meet customer service standards while collaborating with internal teams to facilitate order fulfillment and resolve escalations. You will thrive in a remote environment,



assisting customers in achieving healthy futures with your service.Key Responsibilities:Respond timely to customer inquiries via phone and emailAssist with order fulfillment and service appointmentsCollaborate with operations and third-party providersMonitor trends and resolve customer complaintsLog service data and manage pending filesRequirements:Minimum 1 year of customer service experiencePost-secondary degree or diploma preferredProficiency in Word, Excel, OutlookStrong communication skills in phone interactionsAbility to prioritize tasks in a results-oriented environmentUtilize your service expertise to ensure customer satisfaction and support Dynacare's mission to enhance health and wellness in Canada.

📌 Remote Customer Care Representative At Dynacare (Edmonton)
🏢 Dynacare
📍 Edmonton