Deliver accurate financial transactions and thoughtful banking guidance as a Customer Experience Associate with TD in Gatineau, Quebec. This role offers 18.75 hours weekly.
Within TD Canada Trust’s Personal & Commercial Banking business, you will support customers at the branch frontline. Recommend suitable banking solutions, resolve concerns, and provide clear advice while protecting confidential information. The role combines customer service, administration, organization, and timely process completion.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities appropriately




Promote banking solutions and complete business processes timely
Deliver quality experiences and recommend operational improvements
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Office and internet
Accurate, detail-oriented, calm, and effective communication style
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Gatineau.

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📌 TD Customer Experience Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City