Support Hull residents through Telecare customer contact, sensor alert responses, and careful database updates in a part time permanent post.
As a floating Kingston Care Controller with Hull City Council, you will help users maximise independence and remain in their homes. You will provide regular lifeline contact, respond to Telecare and Telehealth alerts, and assist with assistive technology products. The rotation changes monthly.
Key Responsibilities: Provide regular contact to customers using lifeline facilities
Respond effectively to Telecare and Telehealth sensor alerts
Update customer records and databases as appropriate
Assist with assistive technology promotion and installation
Offer accurate advice and coordinate appropriate support
Requirements: Availability for eight shifts every four weeks
Flexibility for weekends, nights, and bank holidays
Ability to support vulnerable adults and follow safeguarding policies
Accurate clerical and recordkeeping skills
Qualified communication with customers and partner organisations
Bring reliable customer contact, alert handling, and assistive technology support to Hull City Council’s Kingston Care service.

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📌 Telecare Customer Contact Controller (Ontario)
🏢 Hull City Council
📍 Ontario