Drive scheduling operations by coordinating caregivers, resolving conflicts, and tracking staffing details with timely communication and careful prioritization.
This Scheduling Specialist manages workload through SMART Goals, personal initiative, and prioritization. You maintain caregiver schedules, monitor documentation, audit timecards, and protect established case margins. The position also supports hiring communication and positive caregiver-client relationships.
Key Responsibilities: Manage caregiver schedules and resolve emerging coverage conflicts
Maintain appropriate gross profit margins for each case
Track caregiver licensing and insurance expirations when assigned
Audit timecards to verify scheduled and worked hours




Provide internal input on Hiring for the Void
Requirements: Excellent verbal and written communication skills
Minimum one year staffing, scheduling, or logistics experience preferred
Creative problem-solving and solution-development abilities
Client interaction skills with professionalism and patience
Multiple-line telephone experience and call management skills
Use scheduling operations, documentation accuracy, and creative problem-solving to support caregivers, clients, and office goals effectively.

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📌 Scheduling Operations Specialist (British Columbia)
🏢 Senior Helpers Vancouver
📍 British Columbia