Support Personal & Commercial Banking customers through transparent advice, accurate transactions, and responsive service at TD Canada Trust in Magog.
This Customer Experience Associate role focuses on understanding customer needs and recommending appropriate TD banking solutions. You will manage routine financial transactions, address concerns, and promote a positive branch experience. Strong communication, planning, and time management skills support success across changing priorities.
Key Responsibilities: Understand customer needs and advise on banking solutions
Provide clear guidance on banking solutions and processes
Respond to and resolve customer concerns using procedures
Promote banking solutions and achieve assigned business objectives




Recommend operational improvements supporting operational excellence
Requirements: High School diploma and/or one year relevant experience
Customer experience skills with verbal and written communication
Initiative, accuracy, and attention to detail
Ability to manage several tasks and changing priorities
Knowledge of Microsoft Office and internet tools
Use customer-focused communication and sound judgment to connect Magog clients with appropriate TD banking solutions.

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📌 Personal Banking Customer Service Associate (Quebec City)
🏢 TD
📍 Quebec City