Support pharmacy patients and partners at Hims & Hers through accurate service, insurance administration, and daily operations. Work Monday through Friday, 9AM to 6PM.As a Pharmacy Support and Operations Associate, you will report to the Pharmacy Manager and support a modern pharmacy service. Your work will include patient conversations, order investigations, insurance processing, and warehouse organization. You will help recognize clinical queries and escalate them appropriately while supporting safe, efficient pharmacy operations.Key Responsibilities:Serve as a pharmacy support contact for patient inquiriesRecognize and escalate clinical queries to appropriate teamsApply conversation attributes and surface inquiry trendsGather order information for pharmacy investigationsSupport insurance billing, packing, and warehouse organizationRequirements:At least 18 years old with high school diplomaMinimum one year of customer-facing experienceAccuracy, initiative, and robust time management skillsVerbal and written English and French proficiencyPharmacy or healthcare experience is an assetBring patient service, pharmacy operations, and careful documentation skills to Hims & Hers from Monday through Friday.
📌 Pharmacy Support Operations Associate (Toronto)
🏢 Hims & Hers Health
📍 Toronto
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