Help women access safety, resources, and housing stability as a Program Support Worker at YWCA Calgary Hub. Work weekends from 7:00 a.m. to 3:00 p.m.
This position supports women experiencing poverty, addictions, violence, mental health challenges, and homelessness. Working within an interdisciplinary team, you will assist with transitions, safety plans, crisis responses, and service access. Accurate records and sensitive housing administration are central to the work.
Key Responsibilities:
- Support protected transitions during move-ins, exits, and care changes
- Activate safety plans developed with key Case Managers
- Respond calmly and appropriately to emergencies
- Coordinate lease agreements, renewals, and move procedures
- Collect rents and address arrears through repayment plans
Requirements:
- Post-secondary Human Services or Social Work education
- One to two years working in a shelter setting
- Ability to manage high-pressure situations calmly
- Strong communication, organization, and record-keeping skills
- Discretion and professionalism with sensitive situations
Use calm crisis intervention, safety planning, housing coordination, and respectful communication to support residents at YWCA Calgary Hub.