Bilingual Customer Support Agent (Ontario)

Bilingual Customer Support Agent (Ontario)

11 Nov
|
Brink’s group.
|
Ontario

11 Nov

Brink’s group.

Ontario

Support Brink's customers in Etobicoke using fluent English and French, troubleshooting skills, and clear phone and email communication. This full time schedule runs Sunday through Thursday.
As a Bilingual Call Centre Agent with Brink's National Client Services, you will support customers and crew members. You will address product and service questions, technical issues, billing concerns, and customer communications. The position requires at least two years in call centre, customer service, help desk, or technical support environments.
Key Responsibilities: Respond to internal and external inquiries by phone and email
Support customers using Brink's products and services
Troubleshoot technical issues affecting customers and crew members




Coordinate resolutions with internal departments
Generate operational reports and support ad hoc projects
Requirements: Fluency in spoken and written English and French
Minimum two years of relevant customer support experience
Strong problem-solving, troubleshooting, computer, and technology skills
Ability to manage multiple priorities under pressure
Excellent verbal and written communication skills
Bring bilingual communication, technical troubleshooting, and customer service expertise to Brink's National Client Services in Etobicoke.

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📌 Bilingual Customer Support Agent (Ontario)
🏢 Brink’s group.
📍 Ontario

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