Serve TD Canada Trust customers in Laval through accurate transactions, banking advice, and clear communication. This part-time role offers 18.75 hours weekly.
As a Customer Experience Associate, you will support Personal & Commercial Banking customers at the frontline of TD Bank. You will process deposits, withdrawals, and bill payments while understanding customer needs. The position includes recommending appropriate banking solutions, resolving concerns, and completing processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Recommend banking solutions based on customer needs
Resolve concerns and escalate non-standard activities
Promote solutions while completing business processes accurately




Connect personally through clear banking guidance
Requirements: High School diploma or one-plus years relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Accurate, detail-oriented, and effective verbal communicator
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Laval.

#J-18808-Ljbffr

📌 TD Banking Customer Experience Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City