Manage ingredient orders and customer relationships as Quadra's Customer Service Representative in Vaudreuil-Dorion, with hybrid work requiring two office days weekly.
This full-time, permanent generalist role supports Quadra's Food & Ingredients Division. Use JD Edwards, Salesforce, Excel, and bilingual French-English communication while coordinating customer service and commercial activities. Your work helps maintain accurate orders, timely updates, and robust service delivery.
Key Responsibilities: Process and manage customer orders in JD Edwards
Track order status and provide accurate customer updates
Coordinate delivery, quality, purchasing, and warehouse requirements
Maintain customer interactions and accounts in Salesforce




Resolve inquiries and provide product information promptly
Requirements: Minimum three years' customer service, distribution, manufacturing, or sales support experience
College diploma in business administration, commerce, or related field
Experience with ERP inventory systems and Salesforce
Microsoft Office proficiency, including good Excel skills
Excellent French and English communication skills
Bring accurate order management, bilingual communication, and customer service expertise to Quadra's ingredients team in Vaudreuil-Dorion.

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📌 Ingredients Customer Service Representative (Quebec City)
🏢 Quadra Group
📍 Quebec City