Serve TD customers in Kitchener and Waterloo by processing financial transactions and recommending banking solutions. This position offers 15 hours weekly.
As a Customer Experience Associate, you will support TD Canada Trust branch customers through transactions, advice, and service. You will identify needs, recommend appropriate products, and resolve concerns while protecting confidential information. Accuracy, communication, and organization are central to the work.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete processes timely
Connect clearly with customers about banking processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent considered an asset
Robust administration, planning, and time management skills
Working knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and effective communication
Bring customer service, transaction accuracy, and banking solution knowledge to TD’s Kitchener and Waterloo branch opportunities.

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📌 TD Customer Experience Associate Banking (Ontario)
🏢 TD Bank Group
📍 Ontario