Lead personalized customer engagement at icebreaker, coaching associates and supporting store operations in a customer-focused retail workplace. Work across merchandising, sales, and standards.As a Supervisor, you support the Store Manager and Assistant Store Manager while helping deliver operational excellence. You will coach associates, monitor key performance indicators, and foster an inclusive team culture. The work spans customer engagement, merchandising, inventory, and daily store execution.Key Responsibilities:Deliver personalized customer engagement through genuine interactionsCoach associates toward engagement and productivity goalsSupervise opening, closing, coverage, and task delegationMaintain visual merchandising and product replenishment standardsOrganize inventory, process shipments, and support product flowRequirements:One or more years of retail or store leadership experienceAbility to drive results through store teamsSkill coaching, motivating, and building diverse teamsStrong verbal and written communication skillsComfort using spreadsheets and retail software toolsBring customer engagement, associate coaching, and operational discipline to icebreaker's retail leadership team every day.

📌 Retail Store Supervisor Customer Experience (Vancouver)
🏢 Icebreaker
📍 Vancouver