Support clients through renewals, endorsements, and coverage recommendations as a Personal Lines Customer Service Representative in North York. This is an in-office role.Working within a forward-thinking insurance brokerage, you will manage personal lines service activity across an impressive book of business. The role requires two to five years of brokerage experience, a RIBO license, and knowledge of underwriting and coverages. Robust communication supports calls, emails, client files, and underwriter responses.Key Responsibilities:Assist clients with renewals, cancellations, and policy changesRecommend additional coverages based on client needsCommunicate effectively with clients through calls and emailsMaintain detailed electronic client files accuratelyProvide coverage and risk management guidance to inquiriesRequirements:Personal lines brokerage experience of two to five yearsRIBO license is required for this positionSolid personal lines underwriting knowledgeUnderstanding of personal lines coveragesEPIC or Compuquote familiarity is a plusUse relationship-building, renewal support, and coverage knowledge to deliver responsive personal lines service from North York.

📌 Personal Lines Broker Client Service (Toronto)
🏢 Aplin
📍 Toronto