Support technical product customers onsite at Fleming and Baron in Woodbridge, Ontario, with bilingual communication and accurate order management.
This Bilingual Customer Account Manager serves French-speaking and non-French-speaking regions for Fleming and Baron, an ASSA ABLOY company. You will help customers navigate technical products while handling inquiries, pricing, orders, discrepancies, and after-sales needs. The position also connects customer requirements with Sales and support teams to maintain consistent service.
Key Responsibilities: Provide customer support in a technical product setting
Enter orders and follow up on customer requirements
Check product and pricing details for accuracy




Offer alternatives that help meet customer needs
Partner with Sales to identify customer opportunities
Requirements: Three or more years of account management experience
Fluent French and English communication abilities
Knowledge of customer service principles and practices
Experience supporting customers in B2B environments
Interest in learning technical products and providing guidance
Bring technical curiosity, bilingual service, and order accuracy to customer accounts supported by Fleming and Baron.

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