Coordinate service dispatch, warranty claims, and repairs while connecting customers, technicians, and sales through phone and email.This Service Coordinator manages the post-sale life cycle for homeowners and building contractors. The role requires scheduling, routing, customer communication, and service issue triage. You will also manage parts, update CRM or ERP systems, and maintain accurate service paperwork for billing. The position supports effective completion of repairs and high customer satisfaction.Key Responsibilities:Manage technician calendars and route daily service appointmentsCommunicate repair updates and resolve customer complaintsOrder glass, hardware, screens, and replacement partsReview work orders and update CRM or ERP systemsSubmit and track manufacturer warranty claimsRequirements:One to three years in coordination, dispatch, or customer serviceConstruction or home improvement industry experienceWindow and door product familiarityScheduling software, Zoho, and Microsoft Excel experienceClear communication, organization, prioritization, and attention to detailBring service coordination, dispatch, warranty, and customer communication skills to manage post-sale repairs efficiently.

📌 Service Dispatch Coordinator Windows Doors (Bracebridge)
🏢 Muskoka Window and Door Centre
📍 Bracebridge