Support Vancouver clients through Windows 11, Microsoft 365, networking, and hands-on troubleshooting in a hybrid Desktop Support Engineer role.
Adaptive seeks a Desktop Support Engineer for full-time, permanent Monday-to-Friday work across Vancouver, client sites, and home. You will resolve technical issues, configure Microsoft 365 accounts, install network equipment, and document ticket work. The role serves organizations through Adaptive’s managed IT and security services.
Key Responsibilities: Fix computers, printers, Wi-Fi, and mobile devices
Set up computers, staff, and Microsoft 365 accounts
Install and test network equipment
Troubleshoot networks and coordinate outside vendors
Support new client onboarding through go-live
Requirements: Five or more years in IT support
Current Microsoft certification
Windows 11 and Microsoft 365 proficiency
Working knowledge of Active Directory and Windows Server
Valid British Columbia driver’s licence and own vehicle
Bring calm client service, transparent ticket writing, and practical Microsoft and network support to Adaptive’s Vancouver-area clients.

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📌 Senior Desktop Support Engineer (British Columbia)
🏢 Beadaptive
📍 British Columbia