Serve TD customers in North York through accurate financial transactions, banking advice, and positive experiences in Personal and Commercial Banking.As a Customer Experience Associate at TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct. The role also involves resolving concerns, promoting solutions, and supporting branch operations.Key Responsibilities:Process deposits, withdrawals, and bill payments accuratelyDetermine customer needs and recommend suitable banking solutionsResolve concerns and escalate non-standard activitiesPromote banking solutions and complete business processes promptlyConnect personally with customers about banking processesRequirements:High School diploma or one-plus years relevant experienceUndergraduate degree or equivalent is an assetStrong organization, planning, and time management skillsKnowledge of Microsoft Word, Excel, Outlook, and internetCalm, courteous verbal and written communication abilitiesBring customer experience, financial transaction, and banking solution skills to TD Canada Trust's North York branch team.
📌 Td Banking Customer Experience Associate (Toronto)
🏢 TD
📍 Toronto