Drive SaaS lifecycle management, IT service delivery, and systems improvement at KEV. Analyze problems, support users, and coordinate technology changes across corporate operations.
As an Information Technology Analyst, you will evaluate, provision, monitor, integrate, and deprovision SaaS applications while tracking licenses, renewals, and spend. You will diagnose computer-system issues, support hardware and software, maintain inventories, and contribute to upgrades, migrations, and automation. The position serves corporate employees.
Key Responsibilities: Evaluate and integrate SaaS applications across corporate operations
Track software licenses, renewals, usage, and technology spend
Diagnose computer-system problems using gathered data




Respond to requests and prioritize issues within defined SLAs
Integrate systems and automate common tasks
Requirements: Three to five years in corporate IT support
Experience with SaaS applications and ITSM tools
Knowledge of networking fundamentals and remote support tools
Sharp problem-solving and critical-thinking skills
Ability to prioritize competing requests by impact and urgency
Use SaaS management, ITSM, troubleshooting, and automation skills to strengthen KEV’s corporate technology operations.

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📌 SaaS and IT Operations Analyst (Ontario)
🏢 KEV Group
📍 Ontario