Build trusted banking relationships as a Desjardins client experience agent, delivering personalized advice and responsive financial service. Work full time on site while helping members and clients navigate their needs.
This advisory position focuses on satisfaction, cooperative values, and tailored solutions across Desjardins products, services, and distribution networks. You will contribute to business development, maintain relationships, support fraud cases, and connect people with colleagues for specialized assistance. Relevant experience and French knowledge are required.
Key Responsibilities: Address member and client needs with personalized solutions
Promote products, services, channels, and cooperative values
Contribute to business development through service activities




Maintain business relationships through effective service delivery
Follow compliance, security, and risk-management requirements
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Knowledge of Desjardins products and competitor offerings
Knowledge of security measures and internal controls
Use customer focus, effective communication, and financial-services knowledge to strengthen personalized experiences for Desjardins members and clients.

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📌 Financial Services Client Experience Agent (Quebec City)
🏢 Relevance
📍 Quebec City